Terms of Service

Last Updated: December 14, 2025

The Short Version (Plain Language)

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Free to use — All our guides, tools, and resources cost nothing
Educational only — We provide info, not legal or insurance advice
AI estimates — Our damage analyzer gives estimates, not guarantees
Optional connections — Attorney referrals only happen if you ask

Welcome to Collision Help. By using our website at collisionhelp.org (the "Service"), you agree to these Terms of Service. We've written these to be as clear as possible while still providing the legal protections our service requires.

Our Commitment to You

  • 100% Free: All guides, calculators, and resources are completely free to use
  • No Pressure: You're never required to submit your information or request legal help
  • Vetted Attorneys: If you request help, we only connect you with licensed, experienced professionals
  • No Hidden Costs: Attorney consultations are free; they work on contingency (no fee unless you win)

1. Acceptance of Terms

By accessing or using our Service, you acknowledge that you have read and agree to these Terms. If you don't agree, please don't use the Service. We may update these Terms occasionally, and your continued use constitutes acceptance of any changes.

2. What We Provide

Collision Help is a free educational resource for people who've been in car accidents. Our services include:

  • Educational Guides: Information about insurance claims, repairs, and your rights (60+ guides)
  • AI Damage Analyzer: Upload photos for an instant damage assessment
  • Calculators: Estimate settlement values and total loss determinations
  • State-Specific Information: Insurance laws and resources for all 50 states
  • Attorney Connections: Optional referrals to vetted legal professionals (only if you request)

3. Important Disclaimers

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Not Legal Advice

The information on Collision Help is for general educational purposes only and is not legal advice. We are not a law firm. Laws vary by state and change frequently. For advice specific to your situation, consult with a qualified attorney.

Not Insurance Advice

Our information about insurance claims and processes is educational. We are not licensed insurance agents. For specific guidance about your policy or claim, contact your insurance company or a licensed insurance professional.

AI Analysis Limitations

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4. How Attorney Connections Work

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Complete Transparency: If you choose to request legal help, here's exactly what happens and how we sustain our free service.

  • You Choose: Attorney connections only happen if you explicitly request a case review
  • Vetted Network: All attorneys are licensed in their respective states and experienced in motor vehicle accidents
  • Free Consultation: Initial case reviews are always free
  • Contingency Basis: Most MVA attorneys work on contingency—you pay nothing unless you win
  • Our Business Model: When an attorney takes your case, they may pay us a referral fee from their share—this never affects your settlement or costs you anything

Any attorney-client relationship is between you and that attorney, subject to their terms.

5. Your Responsibilities

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  • Provide accurate and truthful information
  • Only upload photos that you have the right to share
  • Not use the Service for fraudulent or illegal purposes
  • Not misrepresent your identity or circumstances
  • Not attempt to manipulate our AI systems
  • Comply with all applicable laws

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6. Intellectual Property

All content on Collision Help (text, graphics, tools, etc.) is owned by or licensed to us and protected by intellectual property laws. You may not copy, distribute, or create derivative works without our permission.

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8. Third-Party Services

Our Service may link to third-party websites or connect you with third-party professionals. We are not responsible for third-party content, practices, or services. Your interactions with third parties are solely between you and them.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLLISION HELP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

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  • Insurance claim approvals or amounts
  • Legal case outcomes
  • Accuracy of estimates
  • Availability of attorneys

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

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13. Termination

We may terminate or suspend your access at any time for violation of these Terms.

14. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Collision Help regarding use of the Service.

Questions About These Terms?

We're happy to clarify anything in these Terms of Service. Our team typically responds within 1-2 business days.

Email: [email protected]

Website: collisionhelp.org

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