7 Articles
Your Repair Rights Guide
Know your rights when it comes to car repairs after an accident. Learn about shop choice, parts quality, and what to do if repairs go wrong.
Essential Reading
Can I Choose My Own Repair Shop?
Your rights to select where your car gets repaired.
5 min readRead Guide
OEM vs Aftermarket Parts
Understanding the difference and your rights to quality parts.
7 min readRead Guide
Repair Estimate Too Low?
What to do when insurance won't cover full repair costs.
6 min readRead Guide
What If Repairs Aren't Done Right?
Your options when a body shop does substandard work.
6 min readRead Guide
More Articles
Insurance Preferred Shops Explained
Pros and cons of using insurance-recommended repair facilities.
5 min readGetting Supplemental Damage Covered
How to claim for additional damage found during repairs.
5 min readFrame Damage - Repair or Total?
Understanding frame damage severity and repair options.
7 min readFrequently Asked Questions
No. In all 50 states, you have the right to choose your own repair shop. Insurance companies can recommend shops but cannot require you to use them.
It depends on your state and policy. Some states require insurers to use OEM parts, while others allow aftermarket with proper disclosure. Check your policy and state laws.
The shop should file a supplement claim with your insurance for the additional damage. This is common and shouldn't delay your repair significantly.